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Careers

Fulfilling careers with Quincy Bioscience

Culture

Quincy Bioscience is an emerging biotech company located in Madison, Wis. dedicated to hiring people that have a “can-do” attitude with an aim toward growth and limitless potential. Our goal is to create winning research, marketing and management teams that function smoothly and at peak performance levels. We have many things to accomplish and seek career-minded, curious professionals who are “roll up your sleeves, whatever it takes to get the job done” people.

At Quincy Bioscience, we are always looking for amazing talent. For an opportunity to join an exciting team on the cutting edge, please submit your resume along with a cover letter detailing your professional experiences and interests to hr@quincybioscience.com or send a fax to 608-237-2205. Qualified candidates with a potential match to any current or future openings will be contacted directly.

Quincy Bioscience offers a competitive compensation package including:

• Health Insurance effective on first day of employment
• Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
• Flex Spending
• 401(k)
• Paid Vacation

Job Openings

Entry Level Sales Account Representative

The schedule for this position will be Sunday – Thursday 8:30am to 5:30pm or Tuesday – Saturday 8:30am to 5:30pm.

Job Duties:
  • Place outbound calls to current customer base to initiate future sales
  • Take inbound (warm leads) from media promotions airing throughout the day
  • Influence customers to buy product by following a prepared sales script that offers product information and price
  • Promote product by suggesting related products; offering quantity discounts or special promotions
  • Offer upgrades and down-sell each customer
  • Record customer information in computer database including name, address and purchase related information
  • Confirm customer information by restating and clarifying customer and product order information
Requirements:
  • High School Diploma or General Educational Development (GED) certificate or equivalent relevant work experience desired
  • Ability to operate a computer and learn software systems
  • Excellent interpersonal and oral communication skills
  • Professional phone voice and excellent telephone etiquette
  • Ability to adhere to company presentation guidelines and policies
  • Successful completion of pre-employment background check and drug screen

 
Customer Service Representative

We are seeking an energetic Customer Service Representative who can work Saturday through Tuesday (four 10-hour days). 
The position is responsible for providing customers with product and service information; resolving product and service problems.

Job Duties:

  • Provide timely and accurate information to incoming customer order status and product knowledge requests
  • Process customer orders/changes according to established department policies and procedures
  • Process customer returns according to established department policies and procedures
  • Answer incoming phone calls and enter orders when necessary
  • Provide timely feedback to the company regarding service failures or customer concerns
  • Partner with sales representatives and managers to meet and exceed customer’s service expectations
  • Other duties as assigned
Basic Qualifications:

  • High School Diploma or General Educational Development (GED) certificate or relevant work experience desired
  • Ability to operate a computer and learn software systems
  • Excellent interpersonal and oral communication skills
  • Professional phone voice and excellent telephone etiquette
  • Ability to adhere to company presentation guidelines and policies
Skills and Abilities:

  • High energy level and a positive attitude are important
  • Maintains contact with all clients in the market area to ensure high levels of client satisfaction
  • Demonstrates ability to interact and cooperate with all company employees
  • Ability to operate a computer and learn software systems is required
  • Typing proficiency is required
  • Excellent verbal and written communication skills are required
  • Attention to detail is necessary
  • Time management skills are essential
  • Teamwork and collaboration skills are mandatory
  • Professional phone voice and excellent telephone etiquette
  • Must adhere to company guidelines and policies

 
Overnight Inbound Customer Account Representative

We are seeking an Overnight Inbound Customer Account Representatives to work Tuesday through Friday from 9 p.m. to 8 a.m. We are increasing our media spends overnight and need people to answer the phones and assist our customers. If you are a night owl, reliable and personable and able to work independently, we want to see your resume!

Job Duties:
  • Take inbound (warm leads) from media promotions airing throughout the night.
  • Influence customers to buy product by following a prepared sales script that offers product information and price.
  • Promote product by suggesting related products; offering quantity discounts or special promotions.
  • Record customer information in computer database including name, address and purchase related information.
  • Confirm customer information by restating and clarifying customer and product order information.
Requirements:
  • High School Diploma or General Educational Development (GED) certificate or equivalent relevant work experience desired.
  • Ability to operate a computer and learn software systems.
  • Excellent interpersonal and oral communication skills.
  • Professional phone voice and excellent telephone etiquette.
  • Ability to adhere to company presentation guidelines and policies.
  • Successful completion of background check and drug screen.